Choosing original artwork is a personal decision, and I want you to feel comfortable and confident in your choice.
If you have any questions about a painting, framing, shipping or placement, you are ” always welcome to get in touch.” before purchasing.
Every effort is made to photograph and describe each painting as accurately as possible. As with all original artwork, colours may vary slightly depending on individual screens and browsers. These small differences are a natural part of viewing art online.
All prices are listed in Australian dollars and include GST where applicable.
Shipping
Shipping is included Australia wide.
Each painting is carefully wrapped and securely packed, with the intention that it arrives safely and in perfect condition.
In the unlikely event of damage during transit, please photograph both the artwork and packaging and contact me as soon as possible.
If your painting is delivered via Australia Post, a damage claim will need to be lodged directly with your local post office, along with the artwork and packaging. If delivered by courier, please contact me and I will assist in resolving the matter. A replacement, credit or refund will be arranged where appropriate.
Returns
Because each painting is an original work of art, sales are generally considered final.
If, however, your painting arrives and there is a concern, please contact me within 7 days of delivery. I am always happy to discuss any issues and work towards a suitable resolution.
Any approved return must be in original condition and returned in its original packaging.
Payment Plans
Selected works over $1000 can be purchased via payment plan.
A 50% deposit secures the painting, with the remaining balance payable the following month or in two equal monthly instalments. Once the final payment is received, the artwork will be shipped.
There are no additional fees for this arrangement. Please feel free to get in touch to organise a plan.
Privacy
Your privacy is respected at all times.
Information collected during checkout is used solely to process orders, manage your account and meet legal requirements.
While visiting the site, certain information such as products viewed, location, IP address and browser type may be collected to assist with functions like shipping estimates and site performance. Cookies are also used to keep track of cart contents during your visit.
When making a purchase, details including name, address, email, phone number and payment information are collected to process orders, prevent fraud and comply with legal obligations. With your consent, this may also be used for occasional communications.
If you create an account, your details are stored for future convenience. Order information is typically retained for five years for accounting purposes.
Some information may be shared with trusted third parties such as payment processors and shipping providers, solely for the purpose of fulfilling your order.
Payments
All payments are processed securely through Square. Relevant information such as purchase total and billing details are passed to Square to complete the transaction.
